Innovation and good practice
Showing all posts posted in January 2012
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Southend's information advice service for Polish and Roma people | 27 January 2012
Since June 2008, Jadzia Haughton, a Polish speaking advisor from the local community, has been employed by Southend Borough Council to run an information advice service based at the Central Library. This weekly service has helped hundreds of Borough residents with enquiries around electoral registration, taxation, dealing with debt companies, education and NHS appointments to name but a few. A main focus of support has also been to assist the filling in of forms for Polish speaking members of the local community.
In 2011, 319 people were helped with 519 enquiries.
Also last year, the library service linked up with Essex Fire and Safety Service and independent charity, the Electrical Safety Council to begin offering free EU-to-UK conversion electrical plugs along with copies of two Polish / English language information leaflets: Adapt your electrical appliances for safe UK use and Fire Safety in the Home.
Public libraries’ support for people seeking employment | 25 January 2012
Recent examples of the ways in which libraries support employment-seekers.
Carers and the Internet | 25 January 2012
Community project rises to the Reading Challenge | 23 January 2012
"Members of Shared Space, a Westcliff-based community project have signed up to a free reading scheme supported by Southend Libraries. The annual Six Book Challenge enables adults to re-discover reading for pleasure in a relaxed and enjoyable way."
Library Discovery Tours | 23 January 2012
"Over the last year, Southend Library staff delivered talks to 775 residents, and 162 people took part in a free guided “Discovery Tour” of the Central Library.
These events aim to make library services more accessible by providing opportunities for local residents and community groups to “re-discover” their library service, and find out more about the full range of resources on offer."