Privacy statement

The Network – Privacy Notice

Who we are

The Network’s full name is ‘The Network – tackling social exclusion in libraries, museums, archives and galleries’. We are a mutual association (ie co-owned by Network members), coordinated by John Vincent.

Visitors to our website

Our website is published and hosted by Electric Putty. When someone visits www.seapn.org.uk, a third-party service, Google Analytics, is used to collect internet log information and to follow visitor patterns. By knowing the number of visitors to the various pages, we can improve the website and identify areas of particular interest. The information is processed in a way which does not identify individuals.

Emails

Some emails will be sent direct to you from The Network (ie from John Vincent, john@nadder.org.uk), but the majority will be sent via JiscMail. According to their Data Privacy statement:

“JiscMail is operated by Jisc and is registered for compliance under the Data Protection Act 1998.

  • When you subscribe to JiscMail your name and email address will be used for the purpose of sending and receiving email messages from JiscMail lists. You should understand that these details could be retrieved by any member of the same list and that this information plus any messages you post to JiscMail may be found in the public domain depending on the configuration of the list (see Section 4: Role of List Owners and Section 6: Mailing List Archives) […]
  • If you leave JiscMail your name, email address and, if relevant, Shibboleth Targeted ID will be removed from our database.
  • If you leave JiscMail you should understand that your details and any message(s) you have previously posted to any JiscMail list(s) will remain in the archives (see Section 6: Mailing List Archives).
  • JiscMail and our service providers L-Soft will never sell email addresses or any other personal information to another organisation.
  • JiscMail may disclose information if we believe it necessary to operate our systems, to run the service, to comply with the law, or to protect the service or others.
  • When contacting the JiscMail Helpline we collect your name, organisation, email address and if provided the list name. For list owners (or new list owners) we record your organisation address and telephone number. All JiscMail Helpline enquiries are assigned a unique enquiry number and enquiry type. The information we collect is used to carry out your request(s) and to report on service activity.
  • The JiscMail Helpline records all enquiries in the Jisc Customer Relationship Management (CRM) system which is used by Jisc and its services. Jisc will hold all personal data in compliance with the Data Protection Act 1998, and you may ask for your personal data to be removed at any time. The Jisc CRM privacy policy is available at http://bit.ly/Jisc-CRM-Privacy-Statement.”

How do we use your information?

When you contact us, we’ll collect some of your personal details to enable us to contact you.

Examples of the types of personal information we usually collect are:

  • Name
  • Email address

On occasions, we may also collect your:

  • Address
  • Telephone number.

We will only use your personal data when legally permitted. The most common uses of your personal data will be: 

  • As part of the contract between us if you are a Network member
  • Where it is necessary for our legitimate interests (to share information about social justice and the cultural sector), and your interests and fundamental rights do not override those interests.

Using information provided by third parties

We use only information that we have collected from you (or have taken from a publicly-available source, such as a website).

Keeping and storing your data

If you’re a current or past contact, we’ll keep a copy of your personal details whilst there is an active relationship with us. In addition, we keep securely copies of all sent emails in order to be able to find quickly a contact or answer to a question that has arisen before.

Sharing your data with third parties

We respect your privacy and that’s why we don’t give your data to any third parties for marketing purposes. Should someone be interested in an issue similar to one that you have raised with us, we will contact you first to check that we may pass on your email address to someone else.

Your rights matter

If you’d like to see the personal information that we hold about you, you can request a copy any time. If you find that this information is incorrect you can ask for it to be updated. Or, if you believe the information is being processed without a legal basis, you can ask us to stop or request that it’s deleted from our systems.

Contact us: General Enquiries/Data Controller

The Network – tackling social exclusion

Wisteria Cottage

Nadderwater

Exeter EX4 2JQ

Email: john@nadder.org.uk

Updates

This notice will be updated from time to time. The version number and date released will always be listed below:

Version number: 002

Date released: 16 May 2018.