Right 'man' for the job? The role of empathy in community librarianship
Results of a research project (by Kerry Wilson and Briony Birdi) investigating public library staff attitudes towards social inclusion policy and disadvantaged groups in society, carried out by the Centre for the Public Library and Information in Society. (2008)
Available to download are:
- project report
- project workshop presentations
- some of the project dissemination articles.
Right 'man' for the job?